Comment: Integrated care systems start with integrated operations
Ian Sturgess, an urgent and emergency care expert, creator of the Directory for Ambulatory Emergency Care for Adults, and advisor at TeleTracking UK, explains why operational solutions are vital in delivering Integrated Care Systems, transforming patient flow, and improving clinical quality. This story originally appeared in Building Better Healthcare. When the NHS was founded on 5 July, 1948, post-war Britain was facing a health crisis formed of nursing staff shortages, continued food ratio…