Solving Challenges, Together

Helping Hospitals and Health Systems Optimise Capacity and Patient Flow Since 1991

Managing capacity and coordinating patient care is one of the most significant challenges facing the NHS today. TeleTracking's platform supports over 1,300 hospitals and health systems across the US, UK and Canada in delivering more efficient and effective patient care.

With over 100 Patient Flow Command Centres around the world, TeleTracking is the recognised world leader in centralised patient flow, supporting hospitals in better managing demand, capacity planning and staff workflows in real time.

TeleTracking's Difference

Metrics and Benefits that Matter

As a trusted NHS partner for over a decade, we recognise that technology alone isn’t the answer. We work alongside our clients to embed TeleTracking's technology and optimise workflows so that way staff can focus on their priority, the patient.


  • Real-time electronic whiteboards
  • Integrated care progression indicators and discharge milestones
  • Shared resource and asset visibility
  • Deliver nurse time back to care
  • Real-time communications on patient arrivals


  • Centralised view of capacity across acute network
  • Organisation-wide workflow management and patient placement
  • Centralised referral/transfer management
  • Scalable Command Centre
  • Shared communication for improved operations
  • Predictive and prescriptive data and analytics

Financial Benefits

  • Reduction in lost bed-time
  • Reduction in length of stay (LoS)
  • Increase in OR utilisation
  • Increase in transfer volumes 
  • Reduction in diversion hours
  • Reduction in A&E boarding
  • Reduction in on the day cancelled operations


What our Clients Say About Us

Clare Panniker

Chief Executive, Basildon and Thurrock University Hospitals NHS Foundation Trust, Mid Essex Hospital Services NHS Trust and Southend University Hospital NHS Foundation Trust (MSE Group)

TeleTracking drives better productivity and better efficiency.

Nick Sinclair

Director of Operations Patient Flow, Maidstone and Tunbridge Wells NHS Trust

The information we'll gain from TeleTracking will completely change our real-time situational awareness around the level of patients we have in the building and our future capacity to manage any increase in demands for our services.

Professor Ann-Marie Cannaby

Chief Nurse and Lead Executive for Safegaurding, The Royal Wolverhampton NHS Trust

The use of the TeleTracking system has both enabled us to improve patient flow through the Trust and the automation has helped remove the burden of administrative tasks from frontline staff. This was particularly important at the peaks in the pandemic and helped us manage the infection prevention elements of patient care in a more efficient and safe manner.

Contact Us

Please help us direct your inquiry. If you require TeleTracking Technical Support, please contact us at +44 1722 241030.

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